Privacy Policy.
Effective: 25 May 2026
This policy explains what data Carnatique collects, why, and how it is used.
When you complete the diagnostic, we collect your answers to thirteen calibrated questions about your hair, eyes, skin, and aesthetic preferences. We also collect the email address you provide at the end of the Reading or at checkout. For paid orders, payment information is processed by Stripe; we do not store card details.
We do not collect photographs or biometric data.
Quiz responses generate your Reading and Dossier. Your email delivers your Reading and Dossier and may carry occasional editorial correspondence (Le Journal, never more than monthly). Payment data processes your purchase.
Your quiz responses and Reading are retained so that you can return to your Dossier at any time. You can request deletion of your data at any time by writing to bonjour@carnatique.com. We respond within thirty days.
We share data only with the service providers needed to operate Carnatique: Stripe (payment processing), email delivery infrastructure (transactional and editorial), and hosting providers (Cloudflare). We do not sell your data. We do not share it with advertisers.
If you live in the European Union, the United Kingdom, or California, you have the right to access, correct, or delete the data we hold about you. Write to bonjour@carnatique.com to exercise these rights.
Carnatique uses essential cookies for site functionality and anonymised analytics to understand how visitors use the site. We do not use third-party advertising cookies.