Frequently asked questions.
Carnatique is a digital maison offering personal colour analysis. The maison identifies which of twelve seasonal palettes belongs to your natural colouring, and delivers a printable dossier translating that reading into wardrobe, fragrance, and material recommendations.
The diagnostic uses thirteen calibrated questions designed to triangulate your colouring through self-observation. Your answers are scored against the twelve-season system. The questions and their weighting are designed by the maison; the scoring is deterministic. There is no AI generation in your result.
An in-person colour analysis observes your colouring directly under controlled light, drapes calibrated fabrics against your face, and reads how each colour interacts with your skin. The Carnatique diagnostic substitutes guided self-observation for direct observation. The methodology behind both is the twelve-season system. The accuracy of your Reading depends on how honestly and carefully you answer the diagnostic.
The Reading is free. The Dossier is USD $75.
The full palette and sub-season explanation, a sister season palette, contrast guidance for your wardrobe, recommended metals and gemstones, climate-aware fabric guidance, an olfactory section with fragrance family and specific notes to seek and avoid, six prestige fragrance recommendations, and a closing reflection. Six pages, printable.
The diagnostic takes about ten minutes. The Reading is delivered immediately. The Dossier is delivered within minutes of payment.
Retake the diagnostic. The result depends on the care taken with the answers. If the second result still feels wrong, write to bonjour@carnatique.com.
Yes. The diagnostic is free and can be taken as often as you like. The Dossier is purchased per Reading.
Yes. The shareable card is designed for personal social media. The Dossier is licensed for personal use only.
See the Refund Policy.
The Reading is anchored to your natural colouring. If you significantly change your hair, the wardrobe register may shift, but the seasonal logic remains. The Dossier includes guidance on how colour relationships change as hair changes.
bonjour@carnatique.com